HOW TO SWITCH TO ARMY ENTERPRISE Email
1. DISA mail employs Microsoft Exchange and demands one hundred percent CAC use from the https://internet.mail.mil Outlook Internet App (OWA) web web page. Right here you will have your new account that is compatible with DoD EE.
2. After you have your CAC set up, you can log into army enterprise e mail by visiting https://net.mail.mil which will give you the potential to access your account. If any error message appears at the time of attempting to access https://internet.mail.mil, it suggests that your Enterprise E mail account either has some dilemma or it is not but designed. Now you need to contact your helpdesk or your organization to ascertain the estimated date of its creation.
three. If you cannot access your account even following its creation, you can go to https://status.mail.mil (use your PIV cert or email) to identify the status of your DECC.
four. As soon as you are on DoD Enterprise E-mail, you can get all the emails that are presently in your AKO account by installing Outlook on your personal computer and fixing AKO via IMAP. Make a PST and transfer the emails there. As an alternative, you can also forward all emails to your new mail.mil e mail address one particular by 1. http://enterprise-email.org/webmail-importexport-address-book/
5. Right after the creation of your profile, you can update it by following these steps:
Enter the Defense Manpower Information Center (DMDC) MIL Connect page. The hyperlink is https://www.dmdc.osd.mil/milconnect.
Sign in by clicking a red button shown on the correct corner of the screen.
Click OK.
three. If you cannot access your account even following its creation, you can go to https://status.mail.mil (use your PIV cert or email) to identify the status of your DECC.
four. As soon as you are on DoD Enterprise E-mail, you can get all the emails that are presently in your AKO account by installing Outlook on your personal computer and fixing AKO via IMAP. Make a PST and transfer the emails there. As an alternative, you can also forward all emails to your new mail.mil e mail address one particular by 1. http://enterprise-email.org/webmail-importexport-address-book/
5. Right after the creation of your profile, you can update it by following these steps:
Enter the Defense Manpower Information Center (DMDC) MIL Connect page. The hyperlink is https://www.dmdc.osd.mil/milconnect.
Sign in by clicking a red button shown on the correct corner of the screen.
Click OK.
Click the tab named CAC, then login.
Now click your NON E mail CAC certificate, and then press OK.
Now write your PIN, and then choose OK.
Click the tab named My Profile, pick Update, and then click View My Profile.
You will be supplied with lots of sub tabs through which you can update your email addresses, snail mail address, telephone numbers of your contacts and your family members, duty variety, and so on. It is to be noted that the whole employees of the army is required to choose the field “U.S. Army Reserve Center.”
six. Though you are accessing your email via OWA, if you face the error “HTTP/1.1 503 Service Unavailable,” it indicates that the exchange server is either overloaded or down. So you should really try to access your e mail later.
7. If you want to add your PIV cert to your CAC, and DISA has classified you as a Dual Persona(an Army Reserve soldier who is a DoD civilian as properly, authorized to maintain two CACs) , then you can access your email as follows:
If you are using Vista, Windows 7, or XP with ActivClientand Java, you can adhere to this guide:
http://www.jbmhh.army.mil/Web/JBMHH/Master%20Files/images/TTP-DualPersonaPIVAuthCert.pdf
For alternate guidelines and information and facts, check out this link:
https://www.dmdc.osd.mil/self_service/assist/CAC_-_Activating_a_PIV_Authentication_Certificate.htm
eight. To view your encrypted emails in OWA, make positive that you have S/MIME handle installed in your pc. This can be carried out by following these steps:
Click the Choices tab
Decide on See All, go to Settings, and you will see S/MIME
Click on the tab Set up to install S/MIME control
9. You can have full assistance for your EE account regardless of whether you are at residence, at function, or at the Army Reserve Center. You can have assistance by following these instructions:
When you are at residence: You can get in touch with the Army Information On line assistance desk at the number 866-335-2769.
When you are at perform: You can contact the Army Enterprise Service Desk at the quantity 866-335-2769.
When you are at the Army Reserve: You can get in touch with the assist desk at the number 855-55USARC or you can also stop by from your Army Reserve computer. http://www.gordon.army.mil/nec/Email.htm
10. To turn off or close the conversation view in OWA, you can visit the link http://kb.iu.edu/information/azwv.html or http://oit2.utk.edu/helpdesk/kb/entry/1669/ . It will guide you how you can do that.
Alternately, stick to these measures:
Click on the drop-down arrow situated subsequent to the Arrange tab.
Make certain the box seen subsequent to the Conversation tab is unchecked.
You can check the box to revert back to your prior preference.
11. If you try to use OWA on Windows 7 (both 32 and 64bit), you may encounter the following error/message:
To settle this issue, you can set up the S/MIME provided in the Alternatives segment in your OWA account. If you are facing troubles installing S/MIME, then make sure that you have unchecked “Do not save encrypted pages to disk,” which is offered below the sub tab Tools in the Advanced tab.
12. To obtain out the mailbox space you are making use of in OWA, you can hold your mouse more than your name in your mailbox folder.
NOTE: You could possibly will need to do as follows:
13. Facing the error “This message can’t be decrypted “, is not anything serious. You can attempt to reopen the message as soon as once more working with OWA if you possess a smart card–based digital ID. You just need to insert the card. You need to be certain that the email address listed on your CAC is also present in your Exchange profile.
14. After you get the notification that your account has been transferred to Enterprise Email from AKO, you can save all of your emails from AKO by following NETCOM’s TTP on Manual Exporting of AKO E mail Information to Enterprise Email. You can find this file on AKO and in Word format.
15. If you are about to retire in the subsequent coming months, you can request NOT to be switched to mail.mil, if you want, by going to the hyperlink under to get suitable data.
AKO to mail.mil transition page
https://www.us.army.mil/suite/web page/EnterpriseEmailTransition
16. In case you do not want to migrate to mail.mil because you don’t have a pc, or you use your neighborhood library to access your AKO email, or even do not possess a CAC reader, you can request a waiver by going to this link.
AKO to mail.mil transition web page
https://www.us.army.mil/suite/web page/EnterpriseEmailTransition
17. If you want to update mil Connect (e.g., after getting wedded to one more soldier) and are unable to get your particulars to show up as you becoming the sponsor, then it may possibly bring you up as a household member. Adhere to these measures:
Go to the sign-in web page and pick the CACtab
Click on Manage Account
Click the Choose Sponsor tab
Click on your name, given in the drop-down menu
Click Save
Click the alternative Continue to milConnect web page, appearing on the next screen.
You are now capable to login as yourself and revise the milConnect web site.
18. If you are becoming prompted for your PIN continuously when utilizing Windows 8’s built-in intelligent-card utility, then you must be aware of that Windows 8’s constructed-in intelligent-card utility is deprived of the alternative to shop your PIN (like ActivClient does).
DISA (Enterprise Email) will constantly ask you for your PIN. The only way out is installing Coolkey or CSSi. You can get information and facts associated to this on Windows 8’s assistance page.
Now click your NON E mail CAC certificate, and then press OK.
Now write your PIN, and then choose OK.
Click the tab named My Profile, pick Update, and then click View My Profile.
You will be supplied with lots of sub tabs through which you can update your email addresses, snail mail address, telephone numbers of your contacts and your family members, duty variety, and so on. It is to be noted that the whole employees of the army is required to choose the field “U.S. Army Reserve Center.”
six. Though you are accessing your email via OWA, if you face the error “HTTP/1.1 503 Service Unavailable,” it indicates that the exchange server is either overloaded or down. So you should really try to access your e mail later.
7. If you want to add your PIV cert to your CAC, and DISA has classified you as a Dual Persona(an Army Reserve soldier who is a DoD civilian as properly, authorized to maintain two CACs) , then you can access your email as follows:
If you are using Vista, Windows 7, or XP with ActivClientand Java, you can adhere to this guide:
http://www.jbmhh.army.mil/Web/JBMHH/Master%20Files/images/TTP-DualPersonaPIVAuthCert.pdf
For alternate guidelines and information and facts, check out this link:
https://www.dmdc.osd.mil/self_service/assist/CAC_-_Activating_a_PIV_Authentication_Certificate.htm
eight. To view your encrypted emails in OWA, make positive that you have S/MIME handle installed in your pc. This can be carried out by following these steps:
Click the Choices tab
Decide on See All, go to Settings, and you will see S/MIME
Click on the tab Set up to install S/MIME control
9. You can have full assistance for your EE account regardless of whether you are at residence, at function, or at the Army Reserve Center. You can have assistance by following these instructions:
When you are at residence: You can get in touch with the Army Information On line assistance desk at the number 866-335-2769.
When you are at perform: You can contact the Army Enterprise Service Desk at the quantity 866-335-2769.
When you are at the Army Reserve: You can get in touch with the assist desk at the number 855-55USARC or you can also stop by from your Army Reserve computer. http://www.gordon.army.mil/nec/Email.htm
10. To turn off or close the conversation view in OWA, you can visit the link http://kb.iu.edu/information/azwv.html or http://oit2.utk.edu/helpdesk/kb/entry/1669/ . It will guide you how you can do that.
Alternately, stick to these measures:
Click on the drop-down arrow situated subsequent to the Arrange tab.
Make certain the box seen subsequent to the Conversation tab is unchecked.
You can check the box to revert back to your prior preference.
11. If you try to use OWA on Windows 7 (both 32 and 64bit), you may encounter the following error/message:
To settle this issue, you can set up the S/MIME provided in the Alternatives segment in your OWA account. If you are facing troubles installing S/MIME, then make sure that you have unchecked “Do not save encrypted pages to disk,” which is offered below the sub tab Tools in the Advanced tab.
12. To obtain out the mailbox space you are making use of in OWA, you can hold your mouse more than your name in your mailbox folder.
NOTE: You could possibly will need to do as follows:
13. Facing the error “This message can’t be decrypted “, is not anything serious. You can attempt to reopen the message as soon as once more working with OWA if you possess a smart card–based digital ID. You just need to insert the card. You need to be certain that the email address listed on your CAC is also present in your Exchange profile.
14. After you get the notification that your account has been transferred to Enterprise Email from AKO, you can save all of your emails from AKO by following NETCOM’s TTP on Manual Exporting of AKO E mail Information to Enterprise Email. You can find this file on AKO and in Word format.
15. If you are about to retire in the subsequent coming months, you can request NOT to be switched to mail.mil, if you want, by going to the hyperlink under to get suitable data.
AKO to mail.mil transition page
https://www.us.army.mil/suite/web page/EnterpriseEmailTransition
16. In case you do not want to migrate to mail.mil because you don’t have a pc, or you use your neighborhood library to access your AKO email, or even do not possess a CAC reader, you can request a waiver by going to this link.
AKO to mail.mil transition web page
https://www.us.army.mil/suite/web page/EnterpriseEmailTransition
17. If you want to update mil Connect (e.g., after getting wedded to one more soldier) and are unable to get your particulars to show up as you becoming the sponsor, then it may possibly bring you up as a household member. Adhere to these measures:
Go to the sign-in web page and pick the CACtab
Click on Manage Account
Click the Choose Sponsor tab
Click on your name, given in the drop-down menu
Click Save
Click the alternative Continue to milConnect web page, appearing on the next screen.
You are now capable to login as yourself and revise the milConnect web site.
18. If you are becoming prompted for your PIN continuously when utilizing Windows 8’s built-in intelligent-card utility, then you must be aware of that Windows 8’s constructed-in intelligent-card utility is deprived of the alternative to shop your PIN (like ActivClient does).
DISA (Enterprise Email) will constantly ask you for your PIN. The only way out is installing Coolkey or CSSi. You can get information and facts associated to this on Windows 8’s assistance page.