THE SWITCH TO ENTERPRISE Email
Army Enterprise Email (Also referred to as DoD Enterprise Email) is the Division of Defense’s new e-mail platform. It replaces the old AKO Webmail platform if your log-in calls for a CAC. This occurred due to the fact the army realized that the expense and benefit of some of these email storage accounts weren’t worth it. This transform applies to over 534K accounts of Division of Defense accounts (including the army, JS, DISA, and EUCOM).
It had been directed to begin the deactivation of 430,000 AKO e mail accounts by October 1, 2012. These army users are a precise subset of the total AKO DoD EE users. The DoD continued to deactivate all the AKO e mail accounts as customers switch to DoD EE.
ARMY ENTERPRISE Email More Details:
DoD Enterprise E mail
http://akoarmymil.com/dod-enterprise-e mail-dee/?
AKO Webmail Enterprise E mail Migration
http://akoarmymil.com/ako-webmail-migration/
DoD Enterprise FAQ web page
http://akoarmymil.com/division-of-defense-dod-enterprise-email-facts-page/
AKO e-mail addresses ([email protected]) although are nevertheless applicable. E mail bound for AKO accounts would preserve on getting mechanically forwarded to DoD EE accounts ([email protected]). Just the related AKO e mail storage, mail-handling capacity, and that particular mail interface will be abolished. The storage capacity for these closed AKO accounts is going to be repurposed to lifecycle storage for this closed AKO portal.
It is to be noted that these 430,000 army users are these who had currently switched to DoD Enterprise E-mail. The preliminary action taken for deactivating these accounts will not influence http://enterprise-email.org/ako-mail-client-external-client-configuration/
Deployed soldiers
Family members
Retirees
Sponsored accounts
Army Reserve soldiers
Army National Guard soldiers
HAVE YOU GOT YOUR CAC?
ARMY ENTERPRISE Email More Details:
DoD Enterprise E mail
http://akoarmymil.com/dod-enterprise-e mail-dee/?
AKO Webmail Enterprise E mail Migration
http://akoarmymil.com/ako-webmail-migration/
DoD Enterprise FAQ web page
http://akoarmymil.com/division-of-defense-dod-enterprise-email-facts-page/
AKO e-mail addresses ([email protected]) although are nevertheless applicable. E mail bound for AKO accounts would preserve on getting mechanically forwarded to DoD EE accounts ([email protected]). Just the related AKO e mail storage, mail-handling capacity, and that particular mail interface will be abolished. The storage capacity for these closed AKO accounts is going to be repurposed to lifecycle storage for this closed AKO portal.
It is to be noted that these 430,000 army users are these who had currently switched to DoD Enterprise E-mail. The preliminary action taken for deactivating these accounts will not influence http://enterprise-email.org/ako-mail-client-external-client-configuration/
Deployed soldiers
Family members
Retirees
Sponsored accounts
Army Reserve soldiers
Army National Guard soldiers
HAVE YOU GOT YOUR CAC?
To get your CAC, you have to be sponsored by a DoD employee or official. The sponsor need to be affiliated with the DoD or some federal agency that bears responsibility for confirming and authorizing your need for an ID card.
You will have to get yourself registered in the Defense Enrollment Eligibility Reporting Method (DEERS) by means of your sponsor prior to card issuance. Also, in case of any alter in roles—for instance, shifting from activeduty to the status of contractor—you are necessary to get reregistered in DEERS.
Contractors are also essential to be registered in the Trusted Associate Sponsorship Technique (TASS) by a dependable and trusted agent (TA).
Sponsors will commence background verification for you. This procedure will be completed by following the two measures provided under:
Fingerprint checking byte Federal Bureau of Investigation (FBI)
A National Agency Verify with Inquiries (NACI)check (written)
Since the NACI procedure can final for up to eighteen months, you might be issued a CAC prior to the procedure’s completion and subsequent to a optimistic fingerprint return. If the NACI procedure is completed and nevertheless you are not permitted, having said that, your CAC will be cancelled. http://www.disa.mil/News/Conferences-and-Events/DISA-Mission-Partner-Conference-2012/~/media/Files/DISA/News/Conference/2012/DOD_Enterprise_Email.pdf
Once the DEERS registration gets completed, you are necessary to go to a Actual-Time Automated Personnel Identification Technique (RAPIDS) web-site for final confirmation and processing. When you visit a RAPIDS web site, you must have the following things in your hand at the prepared:
Two ID forms in their original kind. Each ID forms ought to be amongst the listed ones on the I-9 Form (960k, PDF). One particular of these IDs must include a photo (for instance, a passport or even a driver’s license).
A six- to eight-digit quantity to be applied as a personal identification quantity (PIN). Your PIN must not be a quantity that can be effortlessly identified from anything connected to you, like a element of your Social Security quantity (SSN), anniversary date, birthday, phone quantity, or household address.
Your government-instated e mail address if you make use of a government pc. Make sure to print your complete, unclassified World wide web email address (not your name and individual e-mail address). Your pc system supervisors may well support you with putting in the right address. If you do not have a perform e-mail address, the card will then be issued with no email certificate.
HOW TO SWITCH TO ARMY ENTERPRISE E mail
1. DISA mail employs Microsoft Exchange and demands 100 % CAC use from the https://net.mail.mil Outlook Web App (OWA) net page. Right here you will have your new account that is compatible with DoD EE.
2. Just after you have your CAC set up, you can log into army enterprise e mail by going to https://net.mail.mil which will give you the ability to access your account. If any error message appears at the time of attempting to access https://web.mail.mil, it suggests that your Enterprise E-mail account either has some difficulty or it is not but created. Now you have to get in touch with your helpdesk or your organization to identify the estimated date of its creation.
3. If you can't access your account even soon after its creation, you can stop by https://status.mail.mil (use your PIV cert or e-mail) to identify the status of your DECC.
four. Once you are on DoD Enterprise Email, you can get all the emails that are presently in your AKO account by installing Outlook on your computer system and fixing AKO via IMAP. Make a PST and transfer the emails there. As an alternative, you can also forward all emails to your new mail.mil e mail address a single by one.
five. After the creation of your profile, you can update it by following these actions:
Enter the Defense Manpower Information Center (DMDC) MIL Connect page. The link is https://www.dmdc.osd.mil/milconnect.
Sign in by clicking a red button shown on the suitable corner of the screen.
Click OK.
Click the tab named CAC, then login.
Now click your NON E mail CAC certificate, and then press OK.
Now write your PIN, and then pick OK.
Click the tab named My Profile, select Update, and then click View My Profile.
You will be supplied with several sub tabs via which you can update your e mail addresses, snail mail address, telephone numbers of your contacts and your household, duty kind, and so forth. It is to be noted that the complete employees of the army is required to pick the field “U.S. Army Reserve Center.”
six. While you are accessing your email by means of OWA, if you face the error “HTTP/1.1 503 Service Unavailable,” it indicates that the exchange server is either overloaded or down. So you must attempt to access your email later.
7. If you want to add your PIV cert to your CAC, and DISA has classified you as a Dual Persona(an Army Reserve soldier who is a DoD civilian as nicely, authorized to keep 2 CACs) , then you can access your e-mail as follows:
If you are employing Vista, Windows 7, or XP with ActivClientand Java, you can follow this guide:
http://www.jbmhh.army.mil/Internet/JBMHH/Master%20Files/photos/TTP-DualPersonaPIVAuthCert.pdf
For alternate directions and details, stop by this link:
https://www.dmdc.osd.mil/self_service/assistance/CAC_-_Activating_a_PIV_Authentication_Certificate.htm
8. To view your encrypted emails in OWA, make confident that you have S/MIME handle installed in your computer. This can be completed by following these methods:
Click the Solutions tab
Opt for See All, go to Settings, and you will see S/MIME
Click on the tab Install to set up S/MIME control
9. You can have complete help for your EE account irrespective of whether you are at home, at operate, or at the Army Reserve Center. You can have assistance by following these instructions:
When you are at house: You can speak to the Army Knowledge On the web support desk at the quantity 866-335-2769.
When you are at operate: You can get in touch with the Army Enterprise Service Desk at the number 866-335-2769.
When you are at the Army Reserve: You can make contact with the support desk at the quantity 855-55USARC or you can also check out from your Army Reserve computer.
10. To turn off or close the conversation view in OWA, you can pay a visit to the hyperlink http://kb.iu.edu/information/azwv.html or http://oit2.utk.edu/helpdesk/kb/entry/1669/ . It will guide you how you can do that.
Alternately, follow these steps:
Click on the drop-down arrow located next to the Arrange tab.
Make positive the box noticed next to the Conversation tab is unchecked.
You can check the box to revert back to your earlier preference.
11. If you try to use OWA on Windows 7 (both 32 and 64bit), you could possibly encounter the following error/message:
digitalID
To settle this trouble, you can set up the S/MIME provided in the Selections segment in your OWA account. If you are facing troubles installing S/MIME, then make certain that you have unchecked “Do not save encrypted pages to disk,” which is given below the sub tab Tools in the Advanced tab.
12. To discover out the mailbox space you are utilizing in OWA, you can hold your mouse more than your name in your mailbox folder.
NOTE: You could possibly have to have to do as follows:
enterprise-e-mail
13. Facing the error “This message cannot be decrypted “, is not a thing significant. You can attempt to reopen the message once once again applying OWA if you possess a smart card–based digital ID. You just want to insert the card. You want to be sure that the email address listed on your CAC is also present in your Exchange profile.
14. When you get the notification that your account has been transferred to Enterprise Email from AKO, you can save all of your emails from AKO by following NETCOM’s TTP on Manual Exporting of AKO Email Data to Enterprise E-mail. You can uncover this file on AKO and in Word format.
15. If you are about to retire in the next coming months, you can request NOT to be switched to mail.mil, if you want, by visiting the link under to get acceptable details.
AKO to mail.mil transition web page
https://www.us.army.mil/suite/page/EnterpriseEmailTransition
16. In case you don’t want to migrate to mail.mil mainly because you do not have a personal computer, or you use your nearby library to access your AKO email, or even don’t possess a CAC reader, you can request a waiver by going to this link.
AKO to mail.mil transition page
https://www.us.army.mil/suite/page/EnterpriseEmailTransition
17. If you want to update mil Connect (e.g., just after being wedded to a different soldier) and are unable to get your facts to show up as you being the sponsor, then it may possibly bring you up as a loved ones member. Comply with these steps:
Go to the sign-in web page and choose the CACtab
Click on Manage Account
Click the Pick Sponsor tab
Click on your name, given in the drop-down menu
Click Save
Click the alternative Continue to milConnect web-site, appearing on the subsequent screen.
You are now capable to login as your self and revise the milConnect web-site.
18. If you are getting prompted for your PIN continuously when working with Windows 8’s constructed-in wise-card utility, then you must be aware of that Windows 8’s built-in sensible-card utility is deprived of the choice to retailer your PIN (like ActivClient does).
DISA (Enterprise E mail) will constantly ask you for your PIN. The only way out is installing Coolkey or CSSi. You can get information related to this on Windows 8’s help web page.
DOD ENTERPRISE E-mail
DoD Enterprise E-mail is 1 of the most powerful methods to be taken by the army. It is operationally thriving, improves security, enforces two-factor verification, and decreases redundancy.
It is not as well difficult to shift to this system. Especially with the main guidance offered in this book, users will have help in switching to the method conveniently.
All army users having AKO accounts and CAC will be switched to Army Enterprise E-mail. Now they won’t be capable to get entry into their email by just making use of a username and password, not any longer. DoD is on its way to finishing the switching of the army’s 1.four million customers to Enterprise E mail by the finish of March 2013.
19. There are quite a few differences in between Enterprise Email and AKO email that the Enterprise Email users or account holders should be aware of. In particular, emails will no longer be accessible
through Outlook (and the AKO Outlook connector) when utilizing a nongovernment laptop
from private mobile devices, as these normallyneed either POP or IMPA protocols
By way of utilizing IMAP/POP protocols from a enterprise e mail client (e.g., Outlookor Thunderbird), as these do not facilitate the mandated CAC PKI certificate verification requirement.
20. If you want to verify your DoD Enterprise E mail other than OWA at a time when you are notpresent in the workplace, then you can forward the e mail to an additional.gov or .mil e mail address. You can take a look at this guide by EE by means of the link described below to know about the procedure.
You will have to get yourself registered in the Defense Enrollment Eligibility Reporting Method (DEERS) by means of your sponsor prior to card issuance. Also, in case of any alter in roles—for instance, shifting from activeduty to the status of contractor—you are necessary to get reregistered in DEERS.
Contractors are also essential to be registered in the Trusted Associate Sponsorship Technique (TASS) by a dependable and trusted agent (TA).
Sponsors will commence background verification for you. This procedure will be completed by following the two measures provided under:
Fingerprint checking byte Federal Bureau of Investigation (FBI)
A National Agency Verify with Inquiries (NACI)check (written)
Since the NACI procedure can final for up to eighteen months, you might be issued a CAC prior to the procedure’s completion and subsequent to a optimistic fingerprint return. If the NACI procedure is completed and nevertheless you are not permitted, having said that, your CAC will be cancelled. http://www.disa.mil/News/Conferences-and-Events/DISA-Mission-Partner-Conference-2012/~/media/Files/DISA/News/Conference/2012/DOD_Enterprise_Email.pdf
Once the DEERS registration gets completed, you are necessary to go to a Actual-Time Automated Personnel Identification Technique (RAPIDS) web-site for final confirmation and processing. When you visit a RAPIDS web site, you must have the following things in your hand at the prepared:
Two ID forms in their original kind. Each ID forms ought to be amongst the listed ones on the I-9 Form (960k, PDF). One particular of these IDs must include a photo (for instance, a passport or even a driver’s license).
A six- to eight-digit quantity to be applied as a personal identification quantity (PIN). Your PIN must not be a quantity that can be effortlessly identified from anything connected to you, like a element of your Social Security quantity (SSN), anniversary date, birthday, phone quantity, or household address.
Your government-instated e mail address if you make use of a government pc. Make sure to print your complete, unclassified World wide web email address (not your name and individual e-mail address). Your pc system supervisors may well support you with putting in the right address. If you do not have a perform e-mail address, the card will then be issued with no email certificate.
HOW TO SWITCH TO ARMY ENTERPRISE E mail
1. DISA mail employs Microsoft Exchange and demands 100 % CAC use from the https://net.mail.mil Outlook Web App (OWA) net page. Right here you will have your new account that is compatible with DoD EE.
2. Just after you have your CAC set up, you can log into army enterprise e mail by going to https://net.mail.mil which will give you the ability to access your account. If any error message appears at the time of attempting to access https://web.mail.mil, it suggests that your Enterprise E-mail account either has some difficulty or it is not but created. Now you have to get in touch with your helpdesk or your organization to identify the estimated date of its creation.
3. If you can't access your account even soon after its creation, you can stop by https://status.mail.mil (use your PIV cert or e-mail) to identify the status of your DECC.
four. Once you are on DoD Enterprise Email, you can get all the emails that are presently in your AKO account by installing Outlook on your computer system and fixing AKO via IMAP. Make a PST and transfer the emails there. As an alternative, you can also forward all emails to your new mail.mil e mail address a single by one.
five. After the creation of your profile, you can update it by following these actions:
Enter the Defense Manpower Information Center (DMDC) MIL Connect page. The link is https://www.dmdc.osd.mil/milconnect.
Sign in by clicking a red button shown on the suitable corner of the screen.
Click OK.
Click the tab named CAC, then login.
Now click your NON E mail CAC certificate, and then press OK.
Now write your PIN, and then pick OK.
Click the tab named My Profile, select Update, and then click View My Profile.
You will be supplied with several sub tabs via which you can update your e mail addresses, snail mail address, telephone numbers of your contacts and your household, duty kind, and so forth. It is to be noted that the complete employees of the army is required to pick the field “U.S. Army Reserve Center.”
six. While you are accessing your email by means of OWA, if you face the error “HTTP/1.1 503 Service Unavailable,” it indicates that the exchange server is either overloaded or down. So you must attempt to access your email later.
7. If you want to add your PIV cert to your CAC, and DISA has classified you as a Dual Persona(an Army Reserve soldier who is a DoD civilian as nicely, authorized to keep 2 CACs) , then you can access your e-mail as follows:
If you are employing Vista, Windows 7, or XP with ActivClientand Java, you can follow this guide:
http://www.jbmhh.army.mil/Internet/JBMHH/Master%20Files/photos/TTP-DualPersonaPIVAuthCert.pdf
For alternate directions and details, stop by this link:
https://www.dmdc.osd.mil/self_service/assistance/CAC_-_Activating_a_PIV_Authentication_Certificate.htm
8. To view your encrypted emails in OWA, make confident that you have S/MIME handle installed in your computer. This can be completed by following these methods:
Click the Solutions tab
Opt for See All, go to Settings, and you will see S/MIME
Click on the tab Install to set up S/MIME control
9. You can have complete help for your EE account irrespective of whether you are at home, at operate, or at the Army Reserve Center. You can have assistance by following these instructions:
When you are at house: You can speak to the Army Knowledge On the web support desk at the quantity 866-335-2769.
When you are at operate: You can get in touch with the Army Enterprise Service Desk at the number 866-335-2769.
When you are at the Army Reserve: You can make contact with the support desk at the quantity 855-55USARC or you can also check out from your Army Reserve computer.
10. To turn off or close the conversation view in OWA, you can pay a visit to the hyperlink http://kb.iu.edu/information/azwv.html or http://oit2.utk.edu/helpdesk/kb/entry/1669/ . It will guide you how you can do that.
Alternately, follow these steps:
Click on the drop-down arrow located next to the Arrange tab.
Make positive the box noticed next to the Conversation tab is unchecked.
You can check the box to revert back to your earlier preference.
11. If you try to use OWA on Windows 7 (both 32 and 64bit), you could possibly encounter the following error/message:
digitalID
To settle this trouble, you can set up the S/MIME provided in the Selections segment in your OWA account. If you are facing troubles installing S/MIME, then make certain that you have unchecked “Do not save encrypted pages to disk,” which is given below the sub tab Tools in the Advanced tab.
12. To discover out the mailbox space you are utilizing in OWA, you can hold your mouse more than your name in your mailbox folder.
NOTE: You could possibly have to have to do as follows:
enterprise-e-mail
13. Facing the error “This message cannot be decrypted “, is not a thing significant. You can attempt to reopen the message once once again applying OWA if you possess a smart card–based digital ID. You just want to insert the card. You want to be sure that the email address listed on your CAC is also present in your Exchange profile.
14. When you get the notification that your account has been transferred to Enterprise Email from AKO, you can save all of your emails from AKO by following NETCOM’s TTP on Manual Exporting of AKO Email Data to Enterprise E-mail. You can uncover this file on AKO and in Word format.
15. If you are about to retire in the next coming months, you can request NOT to be switched to mail.mil, if you want, by visiting the link under to get acceptable details.
AKO to mail.mil transition web page
https://www.us.army.mil/suite/page/EnterpriseEmailTransition
16. In case you don’t want to migrate to mail.mil mainly because you do not have a personal computer, or you use your nearby library to access your AKO email, or even don’t possess a CAC reader, you can request a waiver by going to this link.
AKO to mail.mil transition page
https://www.us.army.mil/suite/page/EnterpriseEmailTransition
17. If you want to update mil Connect (e.g., just after being wedded to a different soldier) and are unable to get your facts to show up as you being the sponsor, then it may possibly bring you up as a loved ones member. Comply with these steps:
Go to the sign-in web page and choose the CACtab
Click on Manage Account
Click the Pick Sponsor tab
Click on your name, given in the drop-down menu
Click Save
Click the alternative Continue to milConnect web-site, appearing on the subsequent screen.
You are now capable to login as your self and revise the milConnect web-site.
18. If you are getting prompted for your PIN continuously when working with Windows 8’s constructed-in wise-card utility, then you must be aware of that Windows 8’s built-in sensible-card utility is deprived of the choice to retailer your PIN (like ActivClient does).
DISA (Enterprise E mail) will constantly ask you for your PIN. The only way out is installing Coolkey or CSSi. You can get information related to this on Windows 8’s help web page.
DOD ENTERPRISE E-mail
DoD Enterprise E-mail is 1 of the most powerful methods to be taken by the army. It is operationally thriving, improves security, enforces two-factor verification, and decreases redundancy.
It is not as well difficult to shift to this system. Especially with the main guidance offered in this book, users will have help in switching to the method conveniently.
All army users having AKO accounts and CAC will be switched to Army Enterprise E-mail. Now they won’t be capable to get entry into their email by just making use of a username and password, not any longer. DoD is on its way to finishing the switching of the army’s 1.four million customers to Enterprise E mail by the finish of March 2013.
19. There are quite a few differences in between Enterprise Email and AKO email that the Enterprise Email users or account holders should be aware of. In particular, emails will no longer be accessible
through Outlook (and the AKO Outlook connector) when utilizing a nongovernment laptop
from private mobile devices, as these normallyneed either POP or IMPA protocols
By way of utilizing IMAP/POP protocols from a enterprise e mail client (e.g., Outlookor Thunderbird), as these do not facilitate the mandated CAC PKI certificate verification requirement.
20. If you want to verify your DoD Enterprise E mail other than OWA at a time when you are notpresent in the workplace, then you can forward the e mail to an additional.gov or .mil e mail address. You can take a look at this guide by EE by means of the link described below to know about the procedure.