The Department of Defense (DoD) Enterprise Email (DEE) service delivers safe cloud-based email to the DoD enterprise that is designed to increase operational efficiency and facilitate collaboration across organizational boundaries. As an enterprise-wide service, DEE reduces the cost of operations and maintenance by consolidating hardware into DISA's secure, worldwide Defense Enterprise Computing Centers (DECCs). DEE creates a frequent platform for the DoD, making sure Agencies can easily and correctly share data amongst virtual groups that are geographically dispersed and organizationally diverse. The technical and functional rewards of DEE incorporate:
Safe access to your email anyplace, at anytime, from any place, regardless of whether stationary or mobile
Coordinating efforts by sharing individual, organizational, and resource calendars across the DoD
Price reduction of e-mail by eliminating unnecessary administration and inefficient resource utilization, enabling resources to focus on other priorities http://enterprise-email.org/error-access-denied-when-clicking-email/
Replication of information between the DECCs, guaranteeing communications are safe and available when needed
DEE is developed to help the deployment of email capability for 4.5 million users and a international address list (GAL) scaled to help 10 million objects (e.g., DoD frequent access card (CAC) personas and non individual entities (NPEs). Using a modular style, DISA's Enterprise Solutions has the capability to grow capacity to assistance the DoD. Infrastructure is positioned at strategic geographic areas around the globe. DISA replicates data among paired web sites to facilitate continuity of operations (COOP) in the event of a catastrophic failure, which incorporates a 24/7 central service desk. This technique guarantees:
Messages are protected and accessed securely
The "guns, guards, and gates" supply safety to protect an agency's information from physical threats
The DoD's strategic initiatives and an organization's mission are met
Coordination of efforts by sharing individual, organizational, and resource calendars across the DoD
Efficient operations and collaborative capabilities with DEE's interoperability with Enterprise Services such as Identity and Access Management and the DoD Enterprise Portal Service (DEPS)
Common Attributes
Feature Description
Outlook
Email can be accessed with the Outlook Anyplace client on your nearby desktop or Outlook Net Access (OWA) NIPR OWA can be accessed from the NIPRNet and Web.
*All DEE access calls for a CAC enabled workstation.
Basic Class Service – 512MB Mailbox
Small business Class Service – 4GB mailbox with archiving
Message Size - Customers can send messages up to 20MB
Deleted Things Recovery – Customers will have access to "Recover Deleted Products" which will allow them to recover products they have permanently deleted for up to 14 days following they permanently deleted the original message.
Coordinating efforts by sharing individual, organizational, and resource calendars across the DoD
Price reduction of e-mail by eliminating unnecessary administration and inefficient resource utilization, enabling resources to focus on other priorities http://enterprise-email.org/error-access-denied-when-clicking-email/
Replication of information between the DECCs, guaranteeing communications are safe and available when needed
DEE is developed to help the deployment of email capability for 4.5 million users and a international address list (GAL) scaled to help 10 million objects (e.g., DoD frequent access card (CAC) personas and non individual entities (NPEs). Using a modular style, DISA's Enterprise Solutions has the capability to grow capacity to assistance the DoD. Infrastructure is positioned at strategic geographic areas around the globe. DISA replicates data among paired web sites to facilitate continuity of operations (COOP) in the event of a catastrophic failure, which incorporates a 24/7 central service desk. This technique guarantees:
Messages are protected and accessed securely
The "guns, guards, and gates" supply safety to protect an agency's information from physical threats
The DoD's strategic initiatives and an organization's mission are met
Coordination of efforts by sharing individual, organizational, and resource calendars across the DoD
Efficient operations and collaborative capabilities with DEE's interoperability with Enterprise Services such as Identity and Access Management and the DoD Enterprise Portal Service (DEPS)
Common Attributes
Feature Description
Outlook
Email can be accessed with the Outlook Anyplace client on your nearby desktop or Outlook Net Access (OWA) NIPR OWA can be accessed from the NIPRNet and Web.
*All DEE access calls for a CAC enabled workstation.
Basic Class Service – 512MB Mailbox
Small business Class Service – 4GB mailbox with archiving
Message Size - Customers can send messages up to 20MB
Deleted Things Recovery – Customers will have access to "Recover Deleted Products" which will allow them to recover products they have permanently deleted for up to 14 days following they permanently deleted the original message.
Calendars – Users on DEE will have ability to share their calendars across the DoD as required for their desires.
Delegation – DEE supports delegate access which supplies users to ability to allow access to other customers to handle or view their e-mail and calendars. Integrated in delegation is the "Send on Behalf" permission which allows customers to compose and send message on behalf of the mailbox they have been provided delegate rights to.
Out of Workplace Assistant – This capabilities permits users to set up automatic reply to incoming messages with their chosen text when they mailbox receives an e-mail when customers will be away from their mailboxes. Customers can configure the out of office message with certain get started and end occasions.
Secure Access DEE access is CAC Authenticated, users will achieve access to their email with their E-mail certification working with a transport layer security (TLS) session, S/MIME, and sophisticated mail messaging hygiene to defend your e-mail
Mail Sanitization DEE utilizes the Electronic Mail Safety Gateway (EMSG) for Net email targeted traffic and McAfee GroupShield for all e-mail
Autodiscover Exchange Autodiscover permits users to set up their profile from Exchange when they sign in with their DEE address which they can get making use of Outlook Net Access
Cached Exchange Mode DEE operates in Cached Exchange Mode which maintains a client-side copy of a users' mailbox in Outlook and synchronizes the copy automatically with DEE. This permits customers to sustain optimal responsiveness with the technique even when network situations exists that could otherwise affect users. http://en.wikipedia.org/wiki/Army_Knowledge_Online?
DoD Personas
DISA's Enterprise Solutions receives authoritative information from one particular centralized supply maintained by the Defense Manpower Information Center (DMDC). DMDC maintains personnel information and facts linked with a user's Frequent Access Card (CAC). Identity Synchronization Solutions (IdSS) receives the persona data from DMDC and maintains accounts for DoD personas in the Enterprise Applications and Services Forests (EASF).
Deleted Accounts – DEE receives each day updates to contain account deletions, this happens when a user turns in their CAC and DMDC updates their records with regards to the persona. After DEE receives the deletion, the e-mail account is in a position to acquire emails for extra 7 days. If the user receives a CAC, with the identical persona form code, in the 7 day timeframe they regain access to their account with no interruption. Accounts that are deleted remain in the system for 120 days and can be reactivated if the user receives a CAC with the identical persona kind code within that time period.
Dual Personas - A lot of customers within the DoD have dual personas related with their distinct roles within the DoD, such as Civilian (CIV) and Reservist (MIL). DEE is able keep accounts for each and every persona as expected.
Global Address List - Delivers access to the Global Address List (GAL) that supplies contact details for the DoD CAC population with info and access to customers from across the DoD.
Milconnect – DMDC maintains a portal to permit end customers to update to their make contact with data which will be updated in the DEE GAL within 24 hours of the modifications becoming submitted.
Offline Address Book (OAB) will be established for an organization, the OAB is cached locally and is offered to customers functioning offline
Non Particular person Entity Accounts Non individual entity accounts incorporate distribution lists, organizational mailbox, audio/video conference bridge, area, car, portable audio-visual device, other gear, and miscellaneous NPEs as needed.
Naming Common
DEE follows the DoD Enterprise USERNAME, Display Name, and E-mail Address Regular below the authority of DOD Directive 8320.03 This directive is followed within DEE and DMDC for the creation of the persona and non-particular person entity @mail.mil e-mail addresses and show names.
E-mail address examples as follows:
Enterprise username general form - initial name . middle initial . last name sequence number . persona sort code
Example of user mail address – [email protected]
Corresponding show name - Smith, John E CIV DISA ESD (US)
Non Particular person Entity username basic form - DOD Component . DOD Sub-Component . NPE Place . NPE Sort . NPE Descriptor (instance: "disa.meade.esd.list.each day-updates")
Instance of NPE address – disa.meade.esd.list.each [email protected]
Corresponding show name – DISA Ft Meade ESD List Each day Updates
Capacity
Utilizing DISA Enterprise Service's Pod technology architecture, DEE will assistance 105,000 (NIPR) and 41,000 (SIPR) users per Pod and is capable for scaling to the requires and size of an organization. Each Pod has the capacity to offer Enterprise E mail service for customers, nearby redundancy, and Continuity Of Operations (COOP) service for Pod(s) at other service delivery place(s). Pods contain their own storage and archiving capacity, along with the components required to provide mobile device services, terminate safe user sessions, and transfer mail.
DEE is created to support the deployment of e-mail capability for four.five million customers and a international address list (GAL) scaled to support 10 million objects (e.g., DoD Popular Access Cards personas and Non Individual Entities).
Service Continuity
DEE style supplies redundancy both locally and remotely for all elements of the program, replicating information between paired internet sites to facilitate COOP in the occasion of a catastrophic failure. DEE is implemented at all DISA DECC locations all through the world to give service and optimal efficiency based on geographic places to customers. These sites are strategically paired to offer COOP with every site possessing the capacity to support the major instance and paired website in the occasion of a COOP circumstance. Data is constantly replicated from the principal web page to the paired web page. This style makes it possible for DEE to provide this service with 99.9% availability.
Service Desk Assistance
DEE provides a Level II, Tier I service desk to an organization's Level I, Tier I and II end user assistance. DEE service desk will coordinate with an organization's service desk to resolve incidents and problems related to DEE should they arise. DISA integrates organizations into the operational structure and delivers 24/7 assistance by means of a central service desk - guaranteeing you get the assistance and information assurance you will need, when you need it most.
The DEE Service Desk utilizes a combination of remote access/handle solutions and touch labor support for connected client support to resolve incidents and complications related to DEE. The DEE Service Desk will escalate ticket(s) working with their common ticket procedures.
OPTIONAL Functions
Feature Description
Archiving
The archiving feature inside DEE offers customers with a PST no cost practical experience by automatically moving older messages (higher than 120 days) into a message archive. As soon as moved into the archive, customers are in a position to reply, forward, or study attachments from any message. Archiving makes it possible for organizations to further restrict the use of PST's and improved handle what data customers are maintaining locally.
Archiving requires place nightly and automatically requiring no user intervention. Messages that are older than 120 days will be archived and viewed as a message stub. The message stub consists of a summary of the original message as properly as a URL to retrieve the message.
Journaling In order to adhere to legal and regulatory requirements, DEE delivers the potential to retain all messages and their attachments sent to and from chosen journaled mailboxes. A copy of messages and attachments are stored in a separate mailbox, generally referred to as the message journal. Users are unable to delete or modify content material contained in this mailbox, and messages are retained for a period of up to 10 years. On top of that, DEE has the ability to permit trusted administrators to search non-encrypted messages inside journaled mailboxes.
Rights Managements Rights management allows a sender to limit recipients' ability to forward or print chosen messages.
*Requires a Microsoft Enterprise CAL
Mobility Blackberry – DEE offers unclassified mobile email messaging to customers utilizing the BlackBerry platform. The BlackBerry Enterprise Servers (BES) are co-located with the users' Exchange mailboxes in DEE Pods deployed worldwide. Buyers are capable to select resources to receive administrative rights to the BlackBerry atmosphere in order to give Level I/Tier I or II help.
Worth TO OUR MISSION PARTNERS
DEE is constructed on a configurable, multi-tenant environment with the inherent capabilities of Microsoft Exchange 2010. DISA manages the prevalent infrastructure that supports and delivers the DEE option. DEE enables an organization to:
Effectively and properly work together by allowing customers to exchange electronic mail including attachments among the DoD and other email systems
Have calendar functionality with access to the GAL which consists of all CAC holders inside the DoD, permitting users to coordinate across DoD Components
Effortlessly and properly share information among virtual groups that are geographically dispersed and organzationally diverse by means of a popular DoD platorm
Further Information and facts
DISA has common overall performance level data readily available for our partners to view. Further information can also be offered as requested. All performance data to be supplied will be documented in the SLA which will be executed when the service is ordered.
Delegation – DEE supports delegate access which supplies users to ability to allow access to other customers to handle or view their e-mail and calendars. Integrated in delegation is the "Send on Behalf" permission which allows customers to compose and send message on behalf of the mailbox they have been provided delegate rights to.
Out of Workplace Assistant – This capabilities permits users to set up automatic reply to incoming messages with their chosen text when they mailbox receives an e-mail when customers will be away from their mailboxes. Customers can configure the out of office message with certain get started and end occasions.
Secure Access DEE access is CAC Authenticated, users will achieve access to their email with their E-mail certification working with a transport layer security (TLS) session, S/MIME, and sophisticated mail messaging hygiene to defend your e-mail
Mail Sanitization DEE utilizes the Electronic Mail Safety Gateway (EMSG) for Net email targeted traffic and McAfee GroupShield for all e-mail
Autodiscover Exchange Autodiscover permits users to set up their profile from Exchange when they sign in with their DEE address which they can get making use of Outlook Net Access
Cached Exchange Mode DEE operates in Cached Exchange Mode which maintains a client-side copy of a users' mailbox in Outlook and synchronizes the copy automatically with DEE. This permits customers to sustain optimal responsiveness with the technique even when network situations exists that could otherwise affect users. http://en.wikipedia.org/wiki/Army_Knowledge_Online?
DoD Personas
DISA's Enterprise Solutions receives authoritative information from one particular centralized supply maintained by the Defense Manpower Information Center (DMDC). DMDC maintains personnel information and facts linked with a user's Frequent Access Card (CAC). Identity Synchronization Solutions (IdSS) receives the persona data from DMDC and maintains accounts for DoD personas in the Enterprise Applications and Services Forests (EASF).
Deleted Accounts – DEE receives each day updates to contain account deletions, this happens when a user turns in their CAC and DMDC updates their records with regards to the persona. After DEE receives the deletion, the e-mail account is in a position to acquire emails for extra 7 days. If the user receives a CAC, with the identical persona form code, in the 7 day timeframe they regain access to their account with no interruption. Accounts that are deleted remain in the system for 120 days and can be reactivated if the user receives a CAC with the identical persona kind code within that time period.
Dual Personas - A lot of customers within the DoD have dual personas related with their distinct roles within the DoD, such as Civilian (CIV) and Reservist (MIL). DEE is able keep accounts for each and every persona as expected.
Global Address List - Delivers access to the Global Address List (GAL) that supplies contact details for the DoD CAC population with info and access to customers from across the DoD.
Milconnect – DMDC maintains a portal to permit end customers to update to their make contact with data which will be updated in the DEE GAL within 24 hours of the modifications becoming submitted.
Offline Address Book (OAB) will be established for an organization, the OAB is cached locally and is offered to customers functioning offline
Non Particular person Entity Accounts Non individual entity accounts incorporate distribution lists, organizational mailbox, audio/video conference bridge, area, car, portable audio-visual device, other gear, and miscellaneous NPEs as needed.
Naming Common
DEE follows the DoD Enterprise USERNAME, Display Name, and E-mail Address Regular below the authority of DOD Directive 8320.03 This directive is followed within DEE and DMDC for the creation of the persona and non-particular person entity @mail.mil e-mail addresses and show names.
E-mail address examples as follows:
Enterprise username general form - initial name . middle initial . last name sequence number . persona sort code
Example of user mail address – [email protected]
Corresponding show name - Smith, John E CIV DISA ESD (US)
Non Particular person Entity username basic form - DOD Component . DOD Sub-Component . NPE Place . NPE Sort . NPE Descriptor (instance: "disa.meade.esd.list.each day-updates")
Instance of NPE address – disa.meade.esd.list.each [email protected]
Corresponding show name – DISA Ft Meade ESD List Each day Updates
Capacity
Utilizing DISA Enterprise Service's Pod technology architecture, DEE will assistance 105,000 (NIPR) and 41,000 (SIPR) users per Pod and is capable for scaling to the requires and size of an organization. Each Pod has the capacity to offer Enterprise E mail service for customers, nearby redundancy, and Continuity Of Operations (COOP) service for Pod(s) at other service delivery place(s). Pods contain their own storage and archiving capacity, along with the components required to provide mobile device services, terminate safe user sessions, and transfer mail.
DEE is created to support the deployment of e-mail capability for four.five million customers and a international address list (GAL) scaled to support 10 million objects (e.g., DoD Popular Access Cards personas and Non Individual Entities).
Service Continuity
DEE style supplies redundancy both locally and remotely for all elements of the program, replicating information between paired internet sites to facilitate COOP in the occasion of a catastrophic failure. DEE is implemented at all DISA DECC locations all through the world to give service and optimal efficiency based on geographic places to customers. These sites are strategically paired to offer COOP with every site possessing the capacity to support the major instance and paired website in the occasion of a COOP circumstance. Data is constantly replicated from the principal web page to the paired web page. This style makes it possible for DEE to provide this service with 99.9% availability.
Service Desk Assistance
DEE provides a Level II, Tier I service desk to an organization's Level I, Tier I and II end user assistance. DEE service desk will coordinate with an organization's service desk to resolve incidents and problems related to DEE should they arise. DISA integrates organizations into the operational structure and delivers 24/7 assistance by means of a central service desk - guaranteeing you get the assistance and information assurance you will need, when you need it most.
The DEE Service Desk utilizes a combination of remote access/handle solutions and touch labor support for connected client support to resolve incidents and complications related to DEE. The DEE Service Desk will escalate ticket(s) working with their common ticket procedures.
OPTIONAL Functions
Feature Description
Archiving
The archiving feature inside DEE offers customers with a PST no cost practical experience by automatically moving older messages (higher than 120 days) into a message archive. As soon as moved into the archive, customers are in a position to reply, forward, or study attachments from any message. Archiving makes it possible for organizations to further restrict the use of PST's and improved handle what data customers are maintaining locally.
Archiving requires place nightly and automatically requiring no user intervention. Messages that are older than 120 days will be archived and viewed as a message stub. The message stub consists of a summary of the original message as properly as a URL to retrieve the message.
Journaling In order to adhere to legal and regulatory requirements, DEE delivers the potential to retain all messages and their attachments sent to and from chosen journaled mailboxes. A copy of messages and attachments are stored in a separate mailbox, generally referred to as the message journal. Users are unable to delete or modify content material contained in this mailbox, and messages are retained for a period of up to 10 years. On top of that, DEE has the ability to permit trusted administrators to search non-encrypted messages inside journaled mailboxes.
Rights Managements Rights management allows a sender to limit recipients' ability to forward or print chosen messages.
*Requires a Microsoft Enterprise CAL
Mobility Blackberry – DEE offers unclassified mobile email messaging to customers utilizing the BlackBerry platform. The BlackBerry Enterprise Servers (BES) are co-located with the users' Exchange mailboxes in DEE Pods deployed worldwide. Buyers are capable to select resources to receive administrative rights to the BlackBerry atmosphere in order to give Level I/Tier I or II help.
Worth TO OUR MISSION PARTNERS
DEE is constructed on a configurable, multi-tenant environment with the inherent capabilities of Microsoft Exchange 2010. DISA manages the prevalent infrastructure that supports and delivers the DEE option. DEE enables an organization to:
Effectively and properly work together by allowing customers to exchange electronic mail including attachments among the DoD and other email systems
Have calendar functionality with access to the GAL which consists of all CAC holders inside the DoD, permitting users to coordinate across DoD Components
Effortlessly and properly share information among virtual groups that are geographically dispersed and organzationally diverse by means of a popular DoD platorm
Further Information and facts
DISA has common overall performance level data readily available for our partners to view. Further information can also be offered as requested. All performance data to be supplied will be documented in the SLA which will be executed when the service is ordered.